Starting from September 1st, 2023, purchase orders are electronically managed through the Public Procurement Portal (PMP) ‘www.marchespublics.gov.ma.’ This operating procedure aims to explain the key functionalities of the electronic purchase order system in accordance with regulations while promoting its optimal use.

1. Management of accounts for authorized public buyers handling purchase orders: Existing accounts with the ‘Buyer Administrator’ profile were activated as of September 1st, 2023. Public buyers can update authorized individuals to manage purchase orders and expand them according to their needs.
2. Technical requirements: Before signing a purchase order, public buyers must check technical prerequisites on their workstation, including the Windows operating system (from version 8), the browser, and the installation of the ATEXO_SIGN plugin.
3. Publication of a purchase order notice: To create a purchase order notice, authorized users log in to the PMP, enter required information such as reference (purchase order number), category (works, supplies, or services), object, execution deadline, etc., and save the notice. Notices are classified into different stages, from drafting to decision-making.
4. Electronic opening and evaluation of received quotations: Once the notice is published, users cannot modify it. After the deadline for quotation submission, the notice moves to the ‘Opening and analysis’ stage. Users can initiate the electronic opening of quotations, and the PMP displays the five lowest quotations in ascending order. Buyers can send invitations to companies to confirm or reject their quotations.
5. Attribution and electronic signature of the purchase order: If a company confirms its quotation, the buyer can approve the attribution of the purchase order. The PMP generates the purchase order, and the buyer electronically signs it. Once this step is completed, the process is closed.
6. Contact / Assistance: A call center and assistance service are available to address queries from public buyers and companies regarding the public procurement portal. These services do not aim to train users in office tools or address legal aspects of public procurement.

The support and telephone assistance service provided by the public procurement portal call center is open from 8:00 am to 7:00 pm on weekdays and from 9:00 am to 1:00 pm on Saturdays, by calling the following number: 08.02.01.01.01.

For any specific requests requiring the intervention of public procurement portal managers, please contact ‘marchespublics@tgr.gov.ma ‘.